|
OFFICIAL WEB SITE OF THE CITY OF HARRISBURG |
 |
 |
|
 |
|
|
 |
||
 |
GOVERNMENT | |
FREQUENTLY ASKED QUESTIONS
DEPARTMENT OF ADMINISTRATION
HUMAN RESOURCES
The City of Harrisburg’s Bureau of Human Resources fields many questions from job applicants every day. We have identified several frequently asked questions, or "FAQs.", and compiled them here for your convenience.
Q. What is the Bureau of Human Resources’ address?
A. Bureau of Human Resources
The City of Harrisburg
Rev. Dr. Martin Luther King, Jr. City Government Center
10 North Second Street, Suite 406
Harrisburg, PA 17101
Q. What is the Bureau of Human Resources’ telephone number?
A. Our telephone number is 717-255-6475.
Q. What are the Bureau of Human Resources’ business hours?
A. Our business hours are Monday through Friday 8:00 a.m. to 5:00 p.m. We are closed on holidays.
Q. Can I apply on-line?
A. You cannot apply on-line, but you may print the Official Application Form, complete it and submit it to the Bureau of Human Resources.
- For the Official Part Time Employment Application Form (seasonal), call the Department of Parks, Recreation & Enrichment at 717-255-3020 or 717-233-7403.
Q. Can I apply for the Patrol Officer, Fire Fighter or Codes Enforcement Officer using the Official Application Form?
A. No. Patrol Officer, Fire Fighter and Codes Enforcement Officer are Civil Service positions. Special application forms are used during periods of open recruitment for these positions. Please contact the Bureau of Human Resources to find out when the next open recruitment period for any of these positions is anticipated.
Q. I didn’t see any current open positions that are right for me. Should I still submit an application?
A. Yes. You can specify on your application the positions that interest you, and we will keep your application on file for 6 months. If a position for which you applied becomes vacant, your application will be reviewed, and you will be considered for an interview.
Q. Does the City of Harrisburg have a residency requirement?
A. Yes. Residency requirements exist for all new full-time management, bargaining unit, police and fire employees. New management employees must establish residency within the corporate limits of the City within 12 months from the date of hire. Bargaining unit employees must establish residency within the corporate limits of the City within 12 months from the date of completing the probationary period. Police Officer and Firefighters must establish residency within the corporate limits of the City within 6 months from the date of completing the probationary period.
Q. Do I live within the corporate limits of the City of Harrisburg if I have a Harrisburg address?
A. Not necessarily. Certain outlying communities have Harrisburg addresses but are not within corporate limits of the City of Harrisburg.
Q. What are the corporate limits of the City of Harrisburg?
A. While the City limits do not run uniformly along particular streets, generally, the City’s boundaries are Vaughn Street to the North, Cameron Parkway to the South, 29th Street to the East and Front Street to the West. To find out if a certain property is located within the corporate limits of the City, please contact the Bureau of Human Resources or preview the City Map.
HUMAN RELATIONS
You have the right to live, work, learn and play free from illegal discrimination. The PA Human Relations Commission enforces Pennsylvania's anti-discrimination laws and promotes equal opportunity. We encourage diverse workplaces, schools and communities where differences are not just tolerated, but celebrated.
PHRC investigates complaints of illegal discrimination. Find out how to file a complaint and how the process works after you file.
Find out about training and education for schools, employers, businesses, community groups, local government, law enforcement and others.
Find publications on discrimination, diversity, hate crimes and other issues. Find required postings for entities subject to PA anti-discrimination laws.
Find out more about illegal discrimination and where it occurs by clicking the buttons below. Topics include sexual harassment, predatory lending, unequal pay, bullying and the many other forms illegal discrimination can take.
For complete details, visit www.phrc.state.pa.us or contact
PA Human Relations Commission
301 Chestnut Street, Suite 300
Harrisburg, PA 17101-1702
(717) 787-4410
(717) 787-4087 TTY users only
phrc@state.pa.us
MERCANTILE TAX & ENFORCEMENT OFFICE
Q. What are the fees for the different licenses?
A. That depends on what type of business you are to conduct, as to the type of license you need. All license fees are on the appropriate applications.
Q. Can I start my business even though I do not have my Business Privilege and Mercantile License yet?
A. If all applications have been submitted to the office and a receipt is given to you, you will receive conditional approval pending the necessary inspections and approvals. However as a cautionary note, you should wait until final approvals are given.
Q. What licenses or approvals do I need to operate a business in the City of Harrisburg?
- Restaurant/sale of cooked or baked food – Business Privilege & Mercantile License and a Health license
- Grocery Store - Business Privilege & Mercantile License and a Health license
- Construction/Contracting Business - Business Privilege & Mercantile License
- Day Care business/pre-school – Business Privilege & Mercantile License and a Health license
- Adult Day Care - Business Privilege & Mercantile License
- Auto Repair/Body Shop - Business Privilege & Mercantile License
- Massage, Spa, Hair Salon, etc. - Business Privilege & Mercantile License
- Transportation, cabs, tow trucks etc. - Business Privilege & Mercantile License
- Ticket sales or cover charge - Business Privilege & Mercantile License and Amusement license
- Sales & Service - Business Privilege & Mercantile License
- All Businesses will be required to obtain State licenses where applicable.
- All City based Businesses must obtain the required Zoning and Occupancy approvals.
Q. If my business is a non-profit organization, do I need a license?
A. A license is needed for all non-profit organizations; they do not have to pay taxes if they have a 501C-3 status, which must be on file with the tax office, but must pay taxes on non-related income.
Q. I am opening a new business, but I don’t have a location yet do I still need a license?
A. Not until you have a location for your business, your location must be zoned for the Business you are applying for.
Q. My office is not located in the City of Harrisburg, but I will be obtaining some revenue within the City of Harrisburg, do I still need a license?
A. Yes, anyone who is doing business in the City limits of Harrisburg whether or not you are located in the City, are required to obtain a license.
Q. I am doing one or two construction jobs within the City of Harrisburg; do I still need a license?
A. Yes, even if its only one job, a license is required, even if you are a Sub-Contractor working for a general contractor.
Q. What is the Business Privilege and Mercantile tax?
A. Per the Codified Ordinance of the City of Harrisburg Chapter 5-715. The Business Privilege & Mercantile tax is a gross receipts tax for sales or services provided in the City limits of Harrisburg, whether or not your business is located here.
Q. Who needs to file a Mercantile Tax return?
A. Anyone who has a current business license is required to file a tax return for that year whether or not you do any business in the City. The City reserves the right to recover any back taxes whether you were currently licensed.
Q. How do I fill out the tax return?
A. For help you can call your accountant or make an appointment in our office.
Q. Do I have to pay taxes even if my business is not located in Harrisburg?
A. Yes, you would file based on the gross receipts for the business done in the City limits of Harrisburg.
Q. I didn’t do any business this year in Harrisburg: do I still have to file a tax return?
A. Yes, Whether or not any tax is due, you must file a return.
Q. How do I obtain a tax-exempt certification?
A. That is with the Commonwealth of Pennsylvania, Dept. of Revenue, and the Internal Revenue Service.
Q. What is the current tax rate?
A. That information is on the tax return that was mailed to you, or you can print one from this web site.
Q. I am running my business from my cell phone, from home, or other: do I still need a license?
A. Yes, your business base is where you do all your paperwork, and record keeping. Not from a cell phone, your car, or a post office box.
Q. How do I get an application?
A. One can be mailed to you if you call the office, come into the office and pick one up, or you can print one from the web site.
Q. How long will it take for me to receive my Business Privilege and Mercantile License?
A. Once all approvals are received it should take approximately 2 weeks.
Q. If I sell my business, even to a family member, is my license transferable?
A. No, licenses are not transferable; a new owner must obtain their own license.
OPERATIONS & REVENUE
Q. What are the hours of operation for the Bureau of Operations & Revenue?
A. The Bureau is open Monday through Friday from 7:30 a.m. until 5:00 p.m. However, if you need to make a payment, the City Treasurer’s Office hours of operation are Monday through Friday from 8:30 a.m. until 4:30 p.m. We are closed on weekends and holidays.
Q. What forms of payment does the City of Harrisburg accept?
A. Check, cash, money order, debit or credit card. However, checks are not accepted if a utility account is in the water termination process. (Please do not mail cash.)
Q. What credit cards does the City of Harrisburg accept?
A. Visa, Master Card or Discover.
Q. Can I pay my utility bill or Real Estate Taxes over the phone or on the internet?
A. Not at this time. However, the City of Harrisburg is working on making this available.
Q. I made a payment but it is not reflected on my bill.
A. Your payment was most likely received and processed after the bill was printed. You should contact the Bureau of Operations & Revenue to verify that your payment has been received and processed.
Q. What is the billing cycle?
A. Bills are generated on a monthly basis and payments are due the 15th of every month. Bills are generally received by property owners within the last week of the month.
Q. Is there a penalty for a late payment and, if so, how much?
A. There is a penalty assessed on bills for which no payment has been received by the 15th of the month. There is a 1.5% penalty on the amount due and will be reflected on the next monthly bill. Penalties are assessed on the principal only; penalties are not assessed on penalties.
Q. How is my bill computed?
A. Water, sewer and sewer maintenance charges are billed based on the amount of consumption. Consumption is billed in increments of 1,000 gallons. The amount of consumption for which you are being billed is reflected at the bottom of your monthly billing statement.
Refuse, refuse disposal and ready-to-serve (RTS) charges are set monthly charges. Refuse and refuse disposal are based on whether your property is a residential, commercial property or if you have a dumpster at your property. For commercial and residential properties, the charge is also based on how many residential or commercial units are at your property and frequency of pick up. If you have a dumpster, the refuse and refuse disposal rates are assessed based on the size of the dumpster and frequency of pick up. RTS charges are based on the size of the tap into the water main at your property.
Q: Our sewer bill seems higher than normal. Whom do I call?
A. Contact the Bureau of Operations and Revenue at 717-255-6410.
Q. Can I go to the Bureau and discuss my account?
A. The Bureau is by appointment only. If you come to our Office, it cannot be guaranteed that a representative will be available to assist you.
Q. But I have always just gone to your Bureau without an appointment. Why can’t I now?
A. Since the Bureau has recognized a significant reduction in personnel, the ability to provide the attention to your account that it deserves is reduced if an appointment is not made. If you do not make an appointment, you may have to wait until a representative is available.
Q. Do I need to make an appointment to order a City Settlement Sheet?
A. No but please understand that the Settlement Sheet may not be done for you right away.
Q. Water service to my property has been terminated. Why am I still receiving a bill that indicates that I owe money?
A. Even though water service has been terminated to a property, there are still basic charges that are still assessed on a property. A property that has an improvement on it will still be billed for Refuse Disposal; this is a "ready-to-serve" charge for refuse disposal. If there is a tap into the Water Main, ready-to-serve (RTS) charges are billed. There will be no new consumption based charges – water, sewer or sewer maintenance.
Q. My utility bill is higher than normal. Why?
A. Water, sewer and sewer maintenance are billed based on the amount of water consumption at the property. If there is a higher than normal consumption, the amount billed for these billing categories will be higher. The amount of water consumed for a particular billing is reflected on your monthly utility bill. Please be mindful that most people recognize an increase in water consumption during the summer months. This is due to increased water usage for watering your yard or flowers, washing your vehicle(s) at your home, children are home from school and are using more water because they are home all day. People also tend to use more water during a holiday season because of visitors and/or time off of work or school. There may also be a leak at the property.
Q. How can I check to see if I have a leak?
A. Normally leaks are related to a toilet running, you need to jiggle the handle or one that has a silent leak. You can check for a silent leak in a toilet by doing the following:
- Put colored food dye in the tank of the toilet – not the bowl.
- Do NOT flush the toilet.
- After approximately an hour, if the water in the bowl changes colors – there is a silent leak in the toilet.
- If the toilet does not have a silent leak, you can check to see if you have a leak somewhere else in the property by doing the following:
- Make sure that no one is running any water or flushing a toilet.
- Go to the meter in the basement, if the numbers on the meter are moving, there is a leak somewhere in the property.
Q. I have a silent leak in my toilet. What do I do?
A. You can change the fixtures in the tank of your toilet yourself or you can call a plumber to have them fix it.
Q. The meter is running but I am not using any water at the time and/or I have a leak. What do I do?
A. You need to contact a licensed plumber immediately to have the leak fixed.
Q. Does the City of Harrisburg check for what is leaking in my property or do they fix any leaks in my property?
A. No. The City can only verify that there is a leak somewhere in the property by checking the meter. If the meter is leaking, the City will fix it. However, any other leak in the property must be fixed by a licensed plumber.
Q. My utility bill is higher than my neighbor’s (or relative’s). Why?
A. While the national average of water consumption is 2,000 gallons per person per month – that is only an average. Water consumption may be higher or lower based on a household’s or individual’s use of water.
Q. My water was terminated last month. Why am I being billed for water, sewer and sewer maintenance this month?
A. Water, sewer and sewer maintenance are billed one month behind. For example, water consumed during the month of June is billed for in the month of July.
Q. I believe that the meter in my property is faulty. What do I do?
A. If you believe the meter in the property is faulty, you may have the meter tested/calibrated. There is an upfront charge for this service. However, if the meter is found to be faulty, this charge will be refunded to you. For any issue regarding the meter in your property, you must contact the Bureau of Water at 717-238-8566.
Q. I do not believe that my utility bill is correct. What do I do?
A. If after speaking to a Customer Service Representative/Account Specialist, you still believe that your utility bill is incorrect, you can speak to the Operations Manager. If after speaking to Operations Manager you still believe that the bill is incorrect, you may contact the Director in writing.
If you are disputing certain charges on your utility bill, you must still pay the undisputed charges on your utility bill. For example, if you are disputing the consumption based charges (water, sewer and sewer maintenance), you must still pay the Refuse, Refuse Disposal and Ready-to-Serve (RTS) charges on your bill. Billing disputes must be in writing and sent to the Operations Manager. Penalties will be waived until a final decision is rendered on the disputed charges.
Q. What is a City Settlement Sheet and why should I get one?
A. A City Settlement Sheet provides information regarding all monies owed to the City of Harrisburg on a property (City and School Real Estate Taxes, Utilities and Liens). A Settlement Sheet is valid for ten (10) days and should be ordered one (1) to two (2) days prior to settlement. This Settlement Sheet protects the purchaser. When a property transfers ownership, responsibility for all liens and encumbrances (debt/money owed) on the property is transferred to the new owner. The Settlement Sheet informs the potential purchaser of what is owed at the property. The debt reflected on the Settlement Sheet should be taken care of at the time of settlement.
Q. My settlement did not occur when it was supposed to. Can I get an updated Settlement Sheet?
A. Yes, if the purchaser is the same as when the Settlement Sheet was originally obtained. There will be an additional charge for this Settlement Sheet.
Q. I purchased a property at Sheriff’s Sale. What do I do now?
A. Properties purchased at Sheriff’s Sale are sold as is. That means that all monies owed on the property become the responsibility of the new owner. You should contact the Bureau of Operations & Revenue to find out what is owed to the City of Harrisburg on the property. You will need to provide the deed that transfers the ownership to you.
Q. I purchased a property at Tax Sale. What do I do now?
A. There are three (3) Dauphin County Tax Sales: Upset Sale, Judicial Sale and Repository Sale.
- Upset Sale – Is not sold free & clear. New owner is responsible for all taxes, utilities, liens and encumbrances against the property. You should contact the Bureau of Operations & Revenue to find out what is owed to the City of Harrisburg. You will need to provide the deed that transfers ownership to you.
- Judicial Sale – Is sold free & clear. All taxes, utilities, liens and encumbrances are removed to the date of ownership by purchaser. You will need to provide the deed that transfers the ownership to you. The Bureau of Operations & Revenue will update the account information and billing.
- Repository Sale – Is sold free & clear. All taxes, utilities, liens and encumbrances are removed to the date of ownership by purchaser. You will need to provide the deed that transfers the ownership to you. The Bureau of Operations & Revenue will update the account information and billing.
Q. What is CHAPP?
A. City of Harrisburg Automatic Payment Program (CHAPP) electronically withdraws the money from your checking account for your bill. The amount that will be withdrawn from your account will be reflected on your monthly utility bill. You have up to three (3) business days prior to the automatic withdraw from your account to stop the payment. If the date that the money is to be withdrawn from your account occurs on a holiday or weekend, the amount will be withdrawn from your account on the following business day.
Q. What are the benefits of CHAPP?
A. You no longer have to worry about writing a check, mailing your payment, saves postage, late payments, penalties, finding a parking space or coming to the City Government Center to make a payment.
Q. Is my account information safe?
A. Yes. All checking account information is processed by the Deputy City Treasurer or the Assistant to the Deputy City Treasurer and securely maintained in their vault.
Q. How do I sign up for CHAPP?
A. Print out the CHAPP form, complete it in its entirety, attach a voided check and make sure to sign the form. After completion of the form, mail the form and voided check to: City Treasurer, 10 N. 2nd Street, Suite 103, Harrisburg, PA 17101. You must remit payment for the current amount owed on your bill. The amount owed on your next bill will be automatically withdrawn from your account.
Q. Can I use the CHAPP option if I am on a payment plan for my utility bill?
A. Yes. In fact, you are encouraged to utilize this option since no future penalties will be accrued on your utility account when enrolled in CHAPP. Please contact your Customer Service Representative/Account Specialist or contact the Bureau of Operations & Revenue for assistance.
Q. Is CHAPP only available for my utility bill?
A. No. You can also use CHAPP for your City and School Real Estate Taxes.
Q. I still have questions regarding CHAPP. Who can I call?
A. You can contact the City Treasurer’s Office at 717-255-3046 or the Bureau of Operations & Revenue at 717-255-6514.
Q. I am currently enrolled in CHAPP. How do I opt out of the CHAPP program?
A. Contact the City Treasurer’s Office at 717-255-3046.
Q. Is the City of Harrisburg’s Bureau of Operations & Revenue regulated by the PUC?
A. No, although we closely follow PUC regulations for our Water Termination Process.
Q. Who regulates the City of Harrisburg’s Bureau of Operations & Revenue?
A. We are the management agent for The Harrisburg Authority and, as such, must follow guidelines and regulations set forth by them. There is a remedy procedure in place if you have a complaint regarding your utility billing or account. An informal hearing will be conducted by the Director of the Bureau of the Bureau of Operations & Revenue. If you feel the matter was not resolved to your satisfaction at the informal hearing, you can take the matter to the Dauphin County Courthouse.
Q. Who can I ask about my water bills?
A. Bureau of Operations & Revenue, 717-255-6514.
Q. How do I become a vendor to sell to the City of Harrisburg?
A. Send a letter of induction about your company and the product or service you provide, including company name, address, telephone number, fax number and a contact person to:
Office of Purchasing
The City of Harrisburg
Rev. Dr. Martin Luther King, Jr. City Government Center
10 North Second Street, Suite 302
Harrisburg, PA 17101
Q. Are bids available on–line?
A. No, bids are not available on line but they are advertised on-line.
Q. Who do I call if I have a question on a Bid or RFP?
A. Questions regarding Bids and RFP’s may be directed to the Office of Purchasing at
717-255-6472.
BUILDING AND HOUSING DEVELOPMENT
Q. How long will my building permit take to process?
A. In most cases your permit application will be processed within 48 hours. However, the more complex the job, the more time it will take to review the application and drawing.
Q. What building and property maintenance codes does the City of Harrisburg utilize?
A. The 2003 International Codes for construction and the 2000 International Property Maintenance Code.
Q. Can I mail my permit application to the Codes Bureau?
A. Yes, as long as all the pertinent information and permit fees accompany your application. Your permit application will then be processed in a timely fashion. Applications should be sent to: The Rev. Dr. Martin Luther King Government Center, 10 N. 2nd Street, Suite 205, Harrisburg, PA 17101.
Q. Where can I get a permit application?
A. All permit applications can be downloaded from the City Downloads page.
Q. If I have a multi-phase job, must I take a permit out for the entire job or can I take out permits as I go?
A. You can do either. Phased permitting is called "fast tracking." You may secure progressive permits for each phase of construction. As long as each phase has passed progressive inspections by Codes inspectors you may continue fast tracking until the job’s completion.
Q. What if my project involves street excavation?
A. You should contact the City Engineer’s office at 717-255-3091.
Q. What if my project involves the tapping of the City’s sewer main?
A. You should contact the City Engineer's office at 717-255-3091.
Q. What if my project involves the tapping of the City’s water main or securing a water meter?
A. All questions regarding tapping the City water main or securing a water meter should be referred the City Water Bureau at 717-255-8725.
Q. What if I change contractors in mid-course of my project?
A. You must send the current contractor a certified letter stating their removal from the project, with a copy to the Codes Bureau. Your new contractor will be required to secure a new permit for the work with the knowledge that they will be assuming full responsibility for all past and future work on the project.
Q. What if my work involves the blocking of a public parking area?
A. You need to contact Parking Enforcement for permission, 717-255-3141, Room 217 in the McCormick Public Service Building, 123 Walnut Street. If there are parking meters, you may have them bagged at a cost of $13.50 per day per meter. The order and fee must be delivered to Parking Enforcement no later than 2:00 P.M. the day before the meters are to be bagged.
Q. What if I have questions regarding activation of my water charges or tax information?
A. You need to contact the Bureau of Operations and Revenue at 717-255-6514.
Q. What if I have questions on dumping debris at the incinerator?
A. You need to contact Covanta, operator of the incinerator, at 717-939-7560.
Q. What if my project includes the installation of a sprinkler system?
A. You will need to submit a set of drawings to the Bureau of Codes for review and approval. The drawings must be sealed by a licensed design professional. Many fire protection services – found in the Yellow Pages under "Sprinklers-Automatic-Fire" – have someone on staff to do this, but check to be sure when contacting the service.
Q. What if my project includes the blocking of a public street of other public thoroughfares?
A. You will need to contact the City Engineer's Office at 717-255-3091 to obtain authorization.
Q. What if my project is in a Municipal Historic District and I am doing exterior improvements?
A. Your project may require further review and approval by the Planning Bureau to assure compliance with historic standards. Contact the Planning Bureau at 717-255-6480.
Q. What if my project is located within the 100-year floodplain?
A. For new construction, you will need to apply to the Zoning Hearing Board for approval. That work will have to be certified to floodproofing standards by a licensed Professional Engineer or Architect. If your work involves either repair of replacement of building components, then a standard building permit will suffice.
Q. What if for some reason I cannot complete the work proposed on my building permit application and I delay in finishing the work in a continuous manner?
A. Your building permit will expire after 6 months if work is not continuous. You will have to reapply for a new building permit.
Q. When do I need a building permit?
A. There are two reasons for why you need a building permit. The first is for any work being done valued at $1,000 or more. The second reason is for anything that is structural, regardless of cost, that includes doors and windows.
Q. What work can I do without a building permit?
A. Minor work that is not structural or any work valued under $1,000. If the work is exterior work in a Municipal Historic District, you must get approval prior to doing the work.
Q. Which inspector is assigned to my Buyers/Rental Inspection?
A. Contact the Codes Bureau at 717-255-6553 to find out who is assigned to an inspection.
Q. Where do I get Flood Certificates and Purchasers Certificates so I can obtain a City Settlement Sheet?
A. Contact the Codes Bureau at 717-255-6553 or Room 205 in the City Government Center.
Q. Which office issues the City Settlement Sheets?
A. The Bureau of Operations and Revenue, 717-255-6514, Suite 305.
Q. How do I file a Codes complaint and how long will it take to cease?
A. There is no set time, it depends on the individual inspector's work load and if the property owner can be contacted and is willing and able to abate the problem. If a citation must be issued, the matter rests with the District Judge to adjudicate.
Q. What is the meaning of the color coded "C" that appears on different properties throughout the City?
A. It is part of a Vacant Structure Grading system devised to warn emergency responders and inspectors of the condition of the structure. Q. Where can I get a list of properties that are being sold for taxes?
A. Dauphin County Court House, 717-255-2735. The City cautions anyone thinking of buying a property to visit the site and investigate with the Codes Bureau if there are outstanding citations or violations, and at the Court House if there are outstanding liens on the property, prior to purchase.
Q. How do I find out property ownership?
A. Dauphin County has land records. The Tax Assessors Office or Recorder of Deeds has information. Also check these County office’s websites:
- or
Q. Where can I get parking permits?
A. Parking Enforcement Office in Room 217 of the Public Safety Building, 717-255-3141.
Q. How long is a Buyers/Rental Inspection good?
A. The Buyers Notification Inspection is good for two (2) years or one (1) sale of the property. The Renters Inspection is good for three (3) years.
Q. Is the Zoning Code online?
A. Yes, under "Planning and Zoning Code" at the following link.
Q. What is my property zoned?
A.
The map is a color-coded PDF image that has addresses for each lot. Use the magnifying glass tool on the tool bar to select the area your property is located, and continue using until you see the address. Use the color of the parcel to identify the zoning district of the property.
Q. Is my property in a floodplain?
A.
The map is a color-coded PDF image that has addresses for each lot. Use the magnifying glass tool on the tool bar to select the area your property is located, and continue using until you see the address. Use the color of the parcel to identify the zoning district of the property. If you are in a light blue area, you are located in the Special Flood Hazard Area known also as the 100-Year Floodplain. If located in this area, you must abide by floodplain regulations. If you are located in a 500-year floodplain or not in a floodplain, you are not required to follow floodplain regulations.
Q. Is the application for the mercantile license online?
A. Yes.
Q. Where can I get an application for a Special Exception, Variance, Subdivision or Land Development?
A. Yes. All applications are available for
Q. Is this address in the historic district?
A.
The map is a color-coded PDF image that has addresses for each lot. Use the magnifying glass tool on the tool bar to select the area your property is located, and continue using until you see the address. Use the color of the parcel to identify the historic district, if any, of the property.
Q. What does being in a municipal historic district mean and what is "allowed" in historic district?
A. The historic district designation process is part of a historic preservation ordinance which helps protect the architectural and historical integrity of Harrisburg's neighborhoods. The ordinance requires that the HARB and City Council review plans for exterior work on buildings within historic districts to avoid unnecessary demolition, inappropriate alterations or additions to buildings and compatible new construction. In-kind repair/ replacement (same look and material) is permitted, but alterations to the look or material that is visible from a right-of-way require HARB/City Council review.
Q. What form do I need to apply to HARB?
A.
Q. How big of a sign can I have?
A. First identify the zoning district for your property. Then use the on-line Zoning Code. Sign regulations are either in the general Sign chapter of the code, or are listed as a sub-paragraph of the zoning district. Also, keep in mind that if your property is located within a Municipal Historic District, you will have to obtain HARB and City Council approval prior to obtaining a building permit for the sign’s installation.
Q. What does my property being in a National Register historic district or being individually listed on the National Register mean to me?
A.
Q. What are Rehabilitation Tax Credits and how can I use them?
A.
Q. How do I get a vendors license for selling on the street?
A. You must get a vendors license packet from the Tax Enforcement Office, Suite 305 A, or the Bureau of Codes, Suite 205, Rev. Dr. Martin Luther King Jr. City Government Center, or on-line. The forms to download are the Business Privilege & Mercantile Packet and , if you are serving food, the Health License Application. Submit the application to the Tax Enforcement Office.
Municipal Historic District FAQs
Q. Why does the City create Municipal Historic Districts?
A. Historic districts are created to protect special areas of the City so that demolition, new construction, or exterior alterations to existing buildings do not negatively impact the neighborhood’s historic architectural character.
Q. How many Municipal Historic Districts does the City of Harrisburg already have?
A. Six: Allison Hill, Fox Ridge, Harrisburg, Harrisburg Shipoke, Midtown, and Old Uptown Harrisburg. Download a map of the Municipal Historic Districts !
Q. When was the last Municipal Historic District designated?
A. 1997 – Allison Hill Municipal Historic District
Q. How is a Municipal Historic District created in the City of Harrisburg?
A.
- Municipal Historic Districts are regulated under Chapter 7-331 of the Planning and Zoning Code.
- New districts must be reviewed and approved by the Planning Commission and City Council, with advice from the HARB.
- A new district takes effect after the Pennsylvania Historical and Museum Commission has been notified, and certifies, by resolution, to the historical significance of the district.
Q. What is the HARB?
A.
- The HARB stands for the Harrisburg Architectural Review Board and consists of seven members, who are appointed by the Mayor, with the advice and consent of City Council.
- The HARB Board includes one registered architect, one licensed real estate broker, the Codes Administrator of the City, and four interested citizens who reside in a Municipal Historic District in the City of Harrisburg.
Q. How are decisions made by HARB?
A.
- • Decisions are made based on The Secretary of the Interior’s Standards for the Treatment of Historic Buildings. The standards may be found online, .
- Decisions are also based on the criteria established in Chapter 7-331 of the Planning and Zoning Code which include the effect of the proposed change upon the district, the appropriateness of exterior architectural features which can be seen from a public street, and the general design of the proposed structure.
Q. What types of alterations are reviewed in a Municipal Historic District?
A.
- Proposed alterations to your property will need to be reviewed, either by the City Planning Bureau staff for administrative approval, or by HARB.
- The HARB provides recommendations to the City Council on issuing Building Permits and Certificates of Appropriateness for exterior renovations, new construction, fences, signs, and demolition that are visible from the public right-of-way.
- In-kind repairs and replacement are administratively approved by City Planning Bureau staff.
Q. What qualifies as in-kind repairs and replacement?
A.
- Routine maintenance, painting of previously painted or historically painted surfaces, and identical replacement of deteriorated features too damaged to successfully repair.
- Paint color choice will not be affected by historic district designation.
- Temporary features including storm windows or storm doors.
- Restoration based upon historical pictorial and physical documentation.
Q. How much does it cost to submit an application to the HARB for review?
A.
- Nothing. The application is free.
- “After the fact” applications carry a fee of $100.
- Applications can be obtained from the Bureau of Codes in Suite 205 of the City Government Center or click to download. The form is titled "Certificate of Appropriateness Application”
Q. Will I have to replace the existing aspects of my property that do not fit the historic period of the home, such as vinyl windows or fences?
A. No. Anything that exists on your property at the time of designation does not have to change. If you had vinyl windows before the designation and then wanted to replace them later on, you are permitted to do so as an in-kind replacement. You would not have to replace the vinyl windows with a historically accurate material.
Q. What happens if I want to replace my roof?
A.
- HARB will carefully review an application to replace a roof, taking into account the criteria established in Chapter 7-331 of the Planning and Zoning Code and The Secretary of the Interior’s Standards for the Treatment of Historic Buildings.
- The particular nature and circumstances of each property will be considered.
- Design and color of the roof, and proposed replacement material are taken into consideration.
- Only parts of the roof visible from the public right-of-way would be subject to review by the HARB.
Q. Will the value of my property increase in a Municipal Historic District?
A. Property values may increase in some historic districts but this is not always the case. There are many factors which can lead to increases in property values. Generally, homeowners buy in a historic district because the character of the neighborhood appeals to them and they maintain their homes to high standards. Those aspects invariably raise property values by increasing demand and the quality of the property.
Q. Will my property taxes increase due to my property being part of a Municipal Historic District?
A. Not because of a designation as a Municipal Historic District. Your property would not be reassessed because it becomes part of a Municipal Historic District.
Q. Will the cost of my homeowner’s insurance rise due to my property being part of a Municipal Historic District?
A. It may. Rates might rise, but this is because it may cost more money to replace items that need replacing on homes.
Q. Will contemporary properties be governed the same as more historic era properties?
A. No, historic district designation would require you to maintain your home according to the architecture of its time of construction. Your home will not be compared with a house or use materials of another construction era.
Q. Are alternative materials permitted on facades that are visible from the public right-of-way?
A. Yes. The HARB does review proposals for alternative materials based upon the HARB Guidelines for the Use of Alternative Materials in Replacing Historic Features.
Q. Are energy efficiency improvements, including solar panels, allowed in Municipal Historic Districts?
A. Yes. The HARB works with applicants to increase energy efficiency in existing structures, whether through improvements to windows, doors, roofs, siding, or installation of solar panels. Energy efficiency improvements can be carried out without harming character-defining features and facades.
Q. Are there any resources available to help in making decisions about alterations to my property?
A. The City of Harrisburg has published a Historic District Design and Preservation Guide. This guide reviews architectural styles and characters, and makes suggestions for many different types of alterations, from roofing and chimneys to energy efficiency. A copy of the guide can be downloaded !
Q. Who do I contact if my question about the Historic Districts is not listed in the FAQs?
For further information on Harrisburg’s Historic Districts, please contact Craig D. Peiffer at the Bureau of Planning at (717) 255-6412 or cpeiffer@cityofhbg.com
PARKS, RECREATION & ENRICHMENT
Q. Tree limbs are blocking a stop sign in the City, who is responsible to clear the limbs?
A. Call 717-255-3020 to report any tree limbs blocking stop signs in the City. Report exact location of stop sign and tree.
Q. Do I have to get any special permits to sell food or products during park festivals and parades.
A. City festivals, held in our Park System, and City sponsored parades and celebrations feature vendors that are invited to sell food and products to the public. Applications for vendor opportunities are available from the Department of Parks, Recreation & Enrichment by calling (717) 255-3020. Any vendor selling any product in the City of Harrisburg, at festivals, parades or on the street must have a City Mercantile License, available from the City Tax Enforcement Unit by calling (717) 255-6513 and a State Sales Tax License available by calling (717) 787-1064. Any vendor selling food must also have a City Health License available from the City Bureau of Codes by calling (717) 255-6480.
Any of the following applications may also be download.
Q. How can I get information about health license requirements for special events? (Kipona, Artsfest, American Musicfest.)
A. The Health Inspector in the Code Bureau, 717-255-6553 or download application here.
Q. Are City parks always open to the public?
A. City Parks are available for free public use from 6:00 AM to 10:00 PM daily, seven days a week, year-round.
Q. How do I report vandalism or an emergency in a City park?
A. The Park Ranger Corps patrols all City Parks daily. To report park vandalism, wild or stray animal concerns, or to seek assistance from a Park Ranger call the Harrisburg Bureau of Police Communications Center at 717-255-3131 and ask them to contact a Park Ranger.
Q. Can I use a City park for a private party, gathering or an event?
A. The City of Harrisburg’s park system encompasses 450 acres at 27 existing recreational sites and one new proposed playground with the Capital Area Greenbelt snaking through an additional 1,200 acres of City and suburban green space. In addition to a wide variety of festivals and recreational activities produced and managed by the Department of Parks, Recreation & Enrichment throughout the park system, the Department also issues Park Permits for private use of City Parks for gatherings and sporting events. City Parks are the only City locations managed by the Department of Parks, Recreation & Enrichment, 717-255-3020. Permits to hold events elsewhere in the City must be obtained from the Bureau of Police, 717-255-3010 or download Special Event Permit Application here.
Q. How can I have a banner hung over N. Front Street at Forester Street?
A. The Department of Parks, Recreation & Enrichment maintains a banner placement location on N. Front Street at Forster Street. Banners for City sponsored events are displayed at this location throughout the year. The Department issues permits for the placement of banners for private events during the periods that City banners are not in place. This is the only location that is maintained by the Department of Parks, Recreation & Enrichment. Information on placing banners and signs elsewhere in the City must be obtained from the Department of Building and Housing Development.
Q. How do I have a tree planted, trimmed or removed?
A. The Department of Parks, Recreation & Enrichment is manages more than 50,000 shade trees throughout the City of Harrisburg. Trimming of trees between sidewalks and street curbs is a free service. Planting or removal of trees along City streets is at the expense of the property owner through a permitting process.
Q. Are there activities on City Island?
A. There are many family activities offered to the public on City Island. Harrisburg Senators baseball games, swimming, river excursions on the Pride of the Susquehanna riverboat, canoe rentals from Susquehanna Outfitters, miniature golf, and children’s train rides are only a few of the great activities offered for free and for a fee during the Spring, Summer and Autumn months. During the winter holiday season City Island is aglow with festive illuminated displays on view free to the public. City Island is also the home of the Harrisburg Carriage Company, offering horse drawn carriage rides year-round for a fee.
Q. Are youth activities conducted in City parks?
A. The Department of Parks, Recreation & Enrichment offers a wide variety of recreational programs to the public. Summer youth activities, swimming, golf, tennis, baseball, basketball, soccer, fitness and field trips are only a few of the activities offered to City residents and non-residents for free and for modest fees.
Q. Are there ever concerts or festivals in City parks?
A. The Department of Parks, Recreation & Enrichment produces dozens of entertainment and cultural events throughout the year. These City special events are produced in the City Park System as well as other City locations. Exciting festivals, concerts, parades and celebrations are offered free to residents, non-residents and visitors thanks to corporate sponsorships, contributions and grants. Call 717-255-3020 for information on Corporate Sponsorships and Contributions.
Q. Am I allowed to walk my dog in City parks?
A. The Department of Parks, Recreation & Enrichment encourages residents, non-residents and visitors to utilize City Parks for walks and runs with our four-footed friends. The City has a leash-law for the protection of both the public and animals. Consequently, at no time should any pet be allowed to run-free off a lead anywhere in the City. The Department asks that all pet owners clean-up after their pets to insure clean, safe parks for everyone to enjoy.
Q. Is there any outdoor fitness equipment in Harrisburg?
A. The Department of Parks, Recreation & Enrichment maintains two outdoor fitness areas that are available for free public use. One is located on the northern end of City Island in the Skyline Sports Complex next to the volleyball courts. The other, a Swedish-style Fitness Trail or "Par Course", is located in Riverfront Park between Maclay and Schuykill Streets.
PUBLIC SAFETY
FIRE BUREAU
Q. How do I obtain a smoke detector for my home?
A. A smoke detector is required for each level of your home that has a sleeping area.
The Harrisburg Bureau of Fire has a free smoke detector program where we will
install smoke detectors in your home. Contact the Fire Chief’s Office at
717-255 -6464 to make an appointment.
Q. What is a Knox Box?
A. A Knox box is designed to contain keys for your building so the fire bureau can gain entry during off hours and not damage your property. The box is securely fastened to your building approximately 10’ off the ground and the Fire bureau is the "only" key holder.
- The Bureau of Fire has been recommending the purchase of a Knox box for many years with great success. This is a very secure system.
- Should you have questions or are interested in the purchase of a Knox box for your property, please contact the Fire Chief’s Office at 717-255-6464.
Q. I don’t have an emergency, but I do need the police to come to my house. What number do I call?
A. 717-255-3131 (If you are in doubt, call 911.)
Q. What is an emergency?
A. The Harrisburg Bureau of Police understands that every call is important. However, all the calls that are received in our communications center are prioritized by importance. An emergency call is a crime that is "in progress". You are witnessing this crime happening and police are needed to apprehend this subject. Also, emergencies are obvious life-threatening situations. If you have an emergency, call 911 immediately. If you are in doubt, call 911.
Q. I committed a crime when I was a 14, when I turn 18, will my record be erased?
A. NO. Do not believe people who tell you that your Juvenile record is erased, destroyed or sealed when you reach the age of 18. A Juvenile who appears before a Juvenile Court Judge or Master and is declared "Adjudicated Delinquent" (the equivalent of "Guilty"), has a PERMANENT RECORD which will affect that person for the REMAINDER OF HIS/HER LIFE.
Q. I just received a traffic citation, what do I do next ?
A. You have 10 days to respond to a traffic citation. You have three options:
- You can plead guilty and pay the fine by going to the District Justice. That name and address will be in blocks 1 and 3 of the Citation.
- You can plead guilty and mail the fine into the District Justice.
- You can plead not guilty by mailing in your plea and asking for a hearing.
Remember, whatever you decide, you have to do it within 10 days.
Q. Why did it take over an hour for the police to come to my house?
A. Calls to the Harrisburg Police Communications Center are prioritized by importance. Every call is important, but they have to be prioritized in order to give proper service and to provide adequate safety.
They are prioritized as follows:
- Crimes involving life and death situations
- Crimes in Progress
- Crimes Against Property
Q. I paid for a parking ticket but I’m not sure if the City of Harrisburg got my check. Should I call Parking Enforcement to see if they got it?
A. No. Once you send a payment for a parking ticket, it goes to the City Treasury Office. Parking Enforcement will not know if your check reached the Treasury. If you want to find out if your payment was received, call the City Treasury at 717-255-3046.
Q. I put money in a parking meter, but the meter wasn’t working right. Who do I call about that?
A. Contact the Harrisburg Parking Authority at 717-255 -3099, or go to 123 Walnut Street, 3rd Floor, Suite 317. There is a form you can fill out describing the problem that you had with the meter. You will need the Street you were parked on and the parking meter number. The Parking Authority will check the meter and if there was something wrong with it, they will immediately fix it, or cover it so nobody uses it. If you received a parking ticket, and it is found that the meter was broken at the time, your parking ticket will be dismissed. If the meter is found to be working, your parking ticket will NOT be dismissed. If your parking ticket is NOT dismissed, you can still ask for a hearing before a District Justice to explain the circumstances.
Q. Are Harrisburg Parking Enforcement and Harrisburg Parking Authority the same?
A. No. Harrisburg Parking Enforcement is an enforcement agency within the City of Harrisburg that enforces the payment of meters (parking tickets), and other parking issues (Fire Hydrant, Too Close to a Stop Sign, Loading Only, etc.). They also issue parking permits. The Harrisburg Parking Authority deals with parking garages/lots, parking meters, and pay stations for parking meters. The Parking Authority is only responsible for the way the parking meter or pay station operates. They have nothing to do with parking tickets issued.
Q. There is a dead animal in the middle of the street, who should I call?
A. If the animal is causing a hazard to traffic, call the police at 717-255 -3131. Otherwise call Harrisburg Sanitation at 717-236-5274.
Q. I think there is drug dealing going on in the house next to me, who should I call?
A. Contact the police immediately. If you think someone is in immediate danger because of this drug dealing, call 911, otherwise, call 717-255 -3131. Information that is important for the police are as follows:
- How many offenders and what is their sex and ethnic origin (white male, black male, Asian Female)
- Approximate Height, Weight and clothing description. Be very descriptive as to what the subject is wearing. Look for Logos on t-shirts (Nike, Addidas, Reebok, etc.), or any other identifiable marking on clothing.
- If they are in a car, color and make (Red Ford Escort, Green Honda Accord, etc.) is very important. A license plate number is also important if you can get that safely. Do not approach the subjects yourself at anytime, for any reason. If there are dents, bumper stickers, large antennas, or any other identifiable marks on the car, that will help to locate the vehicle later.
Q. I am witnessing illegal dumping in progress. Who do I call?
A. Call 717-255-3131, the non-emergency police phone line. A $250 reward for information leading to the arrest and conviction of the person(s) responsible.
Q. How do I report an abandoned vehicle?
A. Call 717-255-6546 or 717-255-3128 to report an abandoned vehicle. If you believe the vehicle has been stolen, call the non-emergency police number at 717-255-3131.
Q. How do I obtain a permit to hold an event in the City, barracade City streets or have meters bagged?
A. Permits to hold events in the City must be obtained from the Bureau of Police, 717-255-3010 or download Special Event Permit Application here.
For bagged meters and or “No Parking” signs; call Harrisburg Parking Enforcement 717-255-3141, only if permit has been approved.
PUBLIC WORKS
Q. Who do I call about my trash not being picked up?
A. The Department of Public Works, telephone number 717-236-4802.
Advanced Wastewater Treament Facility (AWTF)
Q: Can we have a tour of the Wastewater Treatment Facility?
A. Tours and informational visits for schools, churches, environmental groups and not-for-profit agencies may be granted by appointment. Contact the AWTF at 717-939-8898 to schedule an appointment.
Q: I observed a discharge into the Susquehanna River coming from under the steps along Riverfront Park.
A. Note the location and the time of observation as accurately as possible. Contact the AWTF at 717-939-8898 or 717-939-8899 as soon as practical after the observation. Our staff or on-call personnel will investigate the matter immediately.
Q: Our sewer bill seems higher than normal. Whom do I call?
A. Contact the Bureau of Operations and Revenue at 717-255-6410.
Bureau of Neighborhood Services
Q. Any streetlights out in your neighborhood? Please help us to keep them burning.
A. Call 1-800-382-1319. Please copy the pole # from the tag on the pole (example: 2363S34433) and/or provide closest street address to the burned-out light.
Q. There is a pothole hole in my neighborhood, what can I do?
A. All potholes can be reported by calling 717-236-4802. Give exact location of the pothole. Street location and possible building address nearest the pothole.
Q: I have sewage backing up in my basement. Who do I call?
A. Contact the Department of Public Works, Bureau of Neighborhood Services at 717-236-4802. The City is responsible for checking and removing blockages in the sewage collection located in the street. The property owner is responsible for issues related to the lateral from the street to the residence.
Q: The storm inlet in front of my house is blocked and the street is flooding.
A. Contact the Department of Public Works, Bureau of Neighborhood Services at 717-236-4802 to report the problem.
Q: How can I arrange for bulk item pick-up at my home?
A. City residents can arrange to have bulk items picked up for a discounted fee by calling the Department of Public Works Bureau of Neighborhood Services: 717-236-4802.
Q: How do I report graffiti?
A. Contact Parks, Recreation & Enrichment Department (parks only) at 717-255-3020 (8:30am-5pm, M-F), or Neighborhood Nuisance Abatement Unit at 717-236-4802 (8:30am- 5pm, M-F) to report graffiti.
Bureau of Water
Q: Who is responsible for the cost to replace a damaged, stolen or frozen water meter?
A. If the water meter has been damaged by freezing or negligence, stolen or removed without written consent from the City of Harrisburg Bureau of Water, or tampered with, the property owner is responsible for all costs of repair or replacement and any penalties associated with incident.
Q: Who is responsible for the water line that serves my property?
A. The Property owner is responsible for the entire service line including the curb stop all the way to the connection into the distribution main.
 |
| | | | COPYRIGHT ©
THE CITY OF HARRISBURG. ALL RIGHTS RESERVED. |
 |
| Translate this page! |
Revised